Shipping Policy

At Simlo Store, we strive to provide fast and reliable shipping for all of our customers. Please read our shipping policy carefully to understand how we handle your orders.

1. Shipping Destinations

We currently offer shipping within Pakistan only.

2. Shipping Methods

We offer the following shipping methods:

Standard Shipping: Free shipping on all orders within Pakistan.
Expedited Shipping: Available at an additional cost, which will be calculated at checkout.

3. Processing Time

All orders are processed within 1-2 business days of receiving your payment.
Orders placed on weekends or public holidays will be processed the next business day.

4. Delivery Time

Domestic Orders (within Pakistan): Delivery typically takes 3-7 business days, depending on the destination.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your shipment through the tracking link provided by the courier service.

6. Shipping Charges

Free Shipping: We offer free shipping on all domestic orders within Pakistan.
Expedited Shipping Charges: Shipping costs for expedited delivery will be calculated at checkout based on your location.

7. Address Accuracy

To ensure timely delivery, please make sure that the shipping address you provide is accurate and complete. We are not responsible for delays or misdelivery due to incorrect or incomplete addresses.

8. Delayed or Lost Shipments

While we strive to ensure all shipments arrive on time, sometimes delays may occur due to unforeseen circumstances such as weather conditions or courier delays.
If your order is lost or damaged in transit, please contact us immediately. We will work with the courier service to resolve the issue and ensure your satisfaction.

9. Order Modifications or Cancellations

If you need to modify or cancel your order, please contact us within 24 hours of placing your order. Once the order has been shipped, we are unable to make any changes.