Privacy Policy

At Simlo Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us.

1. Information We Collect

We collect the following types of information:

Personal Information: When you make a purchase, sign up, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
Payment Information: We may collect your payment details, such as credit/debit card information, through a secure payment processor like PayPal or Stripe.
Order Information: We collect information regarding your order, including the products you purchase, shipping details, and transaction history.

2. How We Use Your Information

We use the information we collect to:

Process Orders: To complete your orders, deliver your products, and provide customer support.
Improve Your Experience: To enhance your shopping experience by personalizing content, offers, and recommendations based on your preferences.
Marketing: To send promotional emails and updates about our products, services, and offers (you can opt out at any time).
Security: To ensure the safety of your transactions and protect against fraud or unauthorized activity.

3. How We Protect Your Information

We take the security of your information seriously and implement various measures to protect your data, including:

Secure Payment Gateways: We use trusted third-party payment processors (e.g., PayPal, Stripe) to ensure your payment information is encrypted and handled securely.
SSL Encryption: Our website uses SSL encryption to protect the data transmitted between your browser and our servers.
Access Control: Only authorized personnel have access to your personal information, and we take steps to safeguard it.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to:

Fulfill Orders: Share your shipping address with delivery companies to ensure timely delivery.
Process Payments: Share payment information with payment processors to complete transactions.
Marketing: We may share your information with marketing partners for promotional purposes, but only if you have given your consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide a personalized shopping experience.

Managing Cookies: You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of the website.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Update or Correct: Correct or update any personal information you’ve provided to us.
Delete: Request that we delete your personal information (with certain exceptions).
Opt-Out: Opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.